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Internal Quality Auditor

Date: 31-08-2010
Duration: 2 Days
Location:
Cork

Cost: €350 Members, €450 Non Members

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Internal auditing is fundamental to any quality improvement initiative. In particular, the ISO 9000 series of standards require that an organisation conduct internal quality audits to determine the effectiveness of its quality system. Auditors carrying out these internal audits should be competent to do so.

Thousands of internal audits are performed each year providing little internal business benefit. This course focuses on auditing ISO 9001 for real quality improvement and performance rather than just compliance.

This two-day course provides training in the purpose and structure of ISO 9001 and then trains the delegate in developing the skills necessary to be an effective internal auditor.

This course has been certified by IRCA. The International Register of Certificated Auditors (IRCA) is the world's original and largest international certification body for auditors of management systems.

On completing this course the participant will:

  • Understand the purpose and structure of the Quality Management System standard ISO 9001
  • Understand the importance of internal auditing within a quality management system
  • Understand the responsibilities of Internal Auditors
  • Be able to conduct an effective internal audit e.g. plan and organise an internal audit against appropriate criteria
  • Collect and analyse evidence objectively
  • Evaluate and report the results of an internal audit
  • Have completed the QMS Auditor training element required for IRCA certification (additional training and experience is required in addition to this course)
  • Have completed Section II A,B,C & D of the ASQ Certified Quality Engineer curriculum

  • Introduction to Quality Systems and the purpose of Quality Audits
  • ISO 9000, 9001, 9004, 19011 standards
  • The purpose and structure of ISO 9001:2000
  • The Process Approach
  • Audit Preparation - Pre-audit activities
  • Audit checklists
  • Conducting the Audit – gathering evidence
  • Interview Techniques/Questioning Skills
  • Auditor Behaviour including roles and responsibilities for audit participants
  • Reporting the Audit and Follow-up
  • Corrective Action

  • Any person in the organisation with responsibility for conducting internal audits
  • Departmental managers and supervisory staff
  • Quality Managers, quality engineers and supervisory staff
  • Staff with responsibility for designing and implementing quality systems
  • Personnel responsible for supplier / external audits
  • Persons preparing for the ASQ Certified Quality Engineer (CQE) exam